Intelligent Automation

You Already Bought The System.
Your People Still Do Everything By Hand.

The software works fine. That's not the problem. The problem is that a person has to sit in front of it and do every single step manually. Intelligent Automation puts a brain in the system you already own, so the repetitive work does itself.

Get A Free Audit Count The Hours

Manual Hours, One Small Office, Per Week

Data Entry8–12 hrs

Answering The Phone6–10 hrs

Billing & Collections4–8 hrs

Reconciling The Books4–6 hrs

Reports & Inventory Counts3–5 hrs

Lead Follow Uprarely happens

25–40 Hours

of manual labor a week. That's a full-time person, doing work a system should be doing.

The Real Cost

Your Software Isn't The Problem.
Doing Everything Manually Is.

You've got a real system. RetailAdvantage, Sage, QuickBooks, your field software, whatever it is. It holds the data just fine. But every single thing that happens in it happens because a person made it happen, one keystroke at a time.

⌨️

You Enter Data Manually.Invoices, orders, receipts, customer records. Read it off one screen, type it into another. Then somebody types it wrong and you spend an hour finding it.

8–12 hrsper week

📞

You Answer The Phone Manually.The same five questions, forty times a week. And the calls that come in after five go to voicemail, where they die.

6–10 hrsper week

🎯

Your Leads Have No Follow Up Sequence.Somebody asks for a quote. You send it. Then nothing, because nobody has time to chase it. That's not a lost hour, that's a lost job.

$ lostevery week

🧾

You Do Billing Manually.Build the invoice, attach the details, send it, mark it down somewhere. Every customer. Every month. Usually on a Sunday.

4–6 hrsper week

💸

You Do Collections Manually.Which means mostly you don't. Nobody enjoys making that call, so invoices sit at 60 and 90 days while your money sits in somebody else's account.

2–4 hrsper week

📒

You Reconcile The Books Manually.Match the receipts, code the expenses, chase down the three charges nobody recognizes. Every month, from scratch, by hand.

4–6 hrsper week

📦

You Restock Inventory Manually.Somebody walks the shelves, eyeballs what's low, and builds a purchase order from memory. Then you run out of the one thing everybody wanted.

3–5 hrsper week

📢

You Do Marketing Manually. Or Not At All.The email that should go out monthly goes out twice a year. The review request never gets sent. Your old customer list sits there worth real money, untouched.

2–4 hrsper week

📊

You Build Reports Manually.Export from here, export from there, paste it into a spreadsheet, fix the formatting. Same report, same four sources, every single month.

3–4 hrsper month

📅

You Confirm Appointments Manually.Or you don't, and you eat the no-show. Either way somebody's playing phone tag to schedule something a calendar could have handled.

2–3 hrsper week

You don't have a software problem. You have a manual labor problem.

Add it up and it's most of a full-time salary, spent on work that makes you nothing. Meanwhile the actual revenue work waits.

Hour ranges are typical for a small office, not a measurement of yours. The free audit measures your real numbers.

The Solution

Automate It.
All Of It.

Same system. Same logins. Same screens your people already know. The difference is that now it acts on its own.

Data Enters Itself.Invoices, orders, and receipts are read, coded, and posted into your system automatically. Anything unusual gets flagged for a person. 8–12 hours back.

The Phone Answers Itself.An intelligent receptionist picks up on the first ring, 24/7, knows your business, books the appointment, and texts you the message. 6–10 hours back, plus the after-hours calls you were losing.

Every Lead Gets Followed Up.A sequence runs on every quote until you get an answer, and stops the second they reply. Nothing dies in silence anymore. Jobs you were losing, recovered.

Billing Runs On Schedule.Invoices build and send themselves the moment the work is done or the month turns. No Sunday night. 4–6 hours back.

Collections Happen Without The Awkward Call.Polite reminders go out at 7 days, 14, and 30, automatically, with a payment link attached. Escalates to you only when it needs to. Cash in weeks earlier.

The Books Reconcile Themselves.Transactions categorized daily, receipts matched automatically, exceptions queued for review instead of the whole pile. 4–6 hours back.

Inventory Reorders Itself.The system watches your levels against actual sales velocity and drafts the purchase order before you run out. 3–5 hours back, and fewer empty shelves.

Marketing Goes Out Whether You Think About It Or Not.Monthly email, review requests after every job, reactivation campaigns to the customer list you already own. Revenue from a list that was sitting idle.

Reports Build Themselves.Pulled from every system you run, assembled, and in your inbox Monday morning. No exports, no pasting. 3–4 hours a month back.

Appointments Confirm Themselves.Booking, confirmation, and reminders go out on their own. No phone tag, and far fewer no-shows. 2–3 hours back, and a fuller schedule.

🧠

Automation Is Like Adding A Brain To The System You Already Own.

Your software stores information. It waits. It does exactly what someone tells it to do, and nothing else.

Intelligent Automation reads what comes in, decides what it means, and acts on it. Every time. Nights, weekends, and the week your best person is out sick.

RetailAdvantage Sage 100 QuickBooks Microsoft 365 Outlook Your CRM Your Field Software Your Phone System

Nothing gets replaced. Nobody relearns anything. It runs on top of what you already have.

How It Works

A Simple, Transparent Process.
Same As Everything Else We Do.

Count The Hours

I look at what you're running and where the manual work actually happens, and put a real number on what it costs you every month.

Pick The Big Ones

A prioritized plan starting with whatever eats the most hours for the least effort. Clear budget, clear timeline, no guesswork.

Build And Deploy

I build it and turn it on with minimal disruption. Your team keeps working in the same screens they always have.

Monitor And Improve

I watch it so it keeps running when a vendor changes something, and we automate the next thing on the list.

If it has a way to connect, I'll connect it.
If it doesn't, I'll tell you straight.

Who's Behind It

I've Been Inside These Systems
For 22 Years.

I'm Kevin Fournier. I've run IT for Maine businesses since 2004, out of Lewiston. I know what's actually installed in these offices, because I'm usually the one who installed it.

That's why I don't start by telling you to replace anything. I start by finding the waste. One client's overlooked contracts were costing them $24,053 they didn't know about. Same idea here, except the waste is hours instead of line items.

Years In Business

$24,053

Found For One Client

Call Centers

When you reach out, you get me. Not a call center, not a ticket queue.

Let's Talk

You Already Bought The System.Your People Still Do Everything By Hand.

Your Software Isn't The Problem.Doing Everything Manually Is.

Automate It.All Of It.