I started Infinite Technologies in 2004 with one idea. Small businesses in Maine deserve the same quality of technology that big companies buy, without the layers, the queue, and the contract that traps them.
Twenty two years is a long time in any industry. In IT it is several lifetimes. I have watched server rooms become closets and then become nothing at all. I have migrated companies off systems that were state of the art when I installed them. What has not changed in all of it is the part that actually matters, which is whether somebody picks up when your business is stopped.
These days that also means AI. Not as a buzzword, but as the next real thing I can hand a business to take work off their people. Same job I have always done. Better tools.
Most IT companies grow by adding people between you and the person who can fix it. I have spent twenty two years doing the opposite, and it is the whole reason clients stay.
These are not values on a wall. They are the reasons my clients have stayed for years.
Hardware and licensing are line items you can plan for. An afternoon where nobody can work is money you never get back. Everything I recommend gets measured against that.
If you do not need it, I will tell you. I have talked clients out of servers, out of upgrades, and out of software they were about to buy. That is why they call me before they spend money, not after.
It is a green checkmark. The only backup that counts is one that has been restored from and proven to work, on a schedule, with the results in writing.
Nothing gets explained in jargon and nothing stays undocumented. If you ever decide to work with someone else, you should be able to hand them a folder and walk away clean.
I would rather earn next month than lock you into three years. Long relationships here come from the work being good, which is a much harder standard and a much better one.
Not a vendor list for show. This is what is actually running in the businesses I take care of.